Aged Care Cleaning

Staff member with a service cart in a bright aged care facility corridor

Commercial

Aged care facilities need cleaning that's thorough but considerate of residents and routines. We work quietly and respectfully around daily facility life.

This service suits residential aged care homes, retirement village common areas and day respite centres where residents are often in the same spaces all day, not just visiting for an appointment. That changes how the work needs to happen. We move quietly, keep equipment tidy and out of walkways, and stay aware of residents who may be using mobility aids or simply prefer familiar surroundings left undisturbed. Facility coordinators often schedule us around meal times, activity sessions or quieter parts of the day, and we're happy to work to whatever rhythm suits the residents rather than insisting on a fixed slot that doesn't fit facility life.

What's Included

Every visit, covered in detail

Common areas and resident spaces, lounges, dining rooms, corridors and activity rooms, are cleaned with attention to comfort as much as hygiene, since these are spaces residents spend real time in rather than just pass through. High-touch surfaces such as door handles, handrails, light switches and shared furniture are disinfected as a standard part of the visit, recognising how much shared contact happens in a facility where people move between the same communal spaces daily. Restrooms and amenity areas are cleaned and restocked with the same care, and we're conscious of working around residents who might be using a bathroom or communal area at the time, adjusting our order if needed rather than pushing through regardless. Scheduling is flexible around facility needs too, some facilities prefer we avoid a regular activity time, others would rather we work early before residents are up and about or fit around staff shift changes instead.

Common areas and resident spaces

High-touch surface disinfection

Restrooms and amenity areas

01

Check in on arrival

We confirm with facility staff whether any activities, meals or resident routines are underway before starting, so we can plan our order around the day rather than a fixed routine.

02

Common areas, considerately

Lounges, dining rooms and corridors are cleaned at a quiet, unhurried pace, working around residents present rather than asking them to move or interrupting what they're doing.

03

High-touch surfaces

Handrails, door handles, light switches and shared furniture are disinfected as a dedicated step, reflecting how much daily contact these surfaces get in a shared living environment.

04

Restrooms and amenities last

Restrooms and amenity areas are cleaned and restocked, timed to avoid periods when residents are most likely to be using them or moving through nearby corridors.

Our Process

How we approach aged care cleaning

Cleaning an aged care facility properly means paying as much attention to how you move through the space as what you actually clean. We plan the visit around residents being present, not absent, since common areas are lived in throughout the day rather than empty between visits. That means moving at a considerate pace, keeping equipment contained, and adjusting on the spot if a room is in use for an activity or a resident needs the space. The general order below is a starting point, adjusted to each facility's routine.

Why Dosherm

Benefits worth knowing about

Aged care facilities are somebody's home, not just a workplace, and that shapes how we think about the job before we even walk in the door. Dosherm's approach is built around being considerate first, residents are around all day, routines matter, and a cleaning crew that barges through a lounge room during afternoon activities gets the hygiene right but misses the point entirely. Our team works quietly, keeps equipment out of walkways, and takes direction from facility staff about which times and areas need a lighter touch. We follow a hygiene-focused process consistently, covering common areas, high-touch surfaces and amenity spaces every visit, but we do it in a way that fits around residents rather than working against them. Scheduling flexes around facility needs too, an early start, a gap between meal services, or a slower pace through occupied common areas on a given day. For facility coordinators, that means fewer complaints from residents or families about disruption, and a cleaning arrangement that feels like it actually understands an aged care environment, not a standard commercial job applied to a sensitive setting without adjustment.

Considerate of residents and daily routines

Hygiene-focused, consistent process

Flexible scheduling around facility needs

FAQ

Questions about aged care cleaning

How do you avoid disturbing residents during cleaning?

We check in with facility staff on arrival to see what's happening that day and plan our order around it, moving quietly through common areas and adjusting if a room is in use. If a resident is resting or an activity is underway nearby, we'll work elsewhere first and come back later.

Can you work around specific times like meal services or activity sessions?

Yes, scheduling is flexible around facility routines, and most facilities have us avoid meal times and organised activities in shared spaces. Let us know the daily rhythm during scoping and we'll build a schedule around it rather than expecting your facility to work around a fixed slot that doesn't fit.

Do you follow a consistent hygiene process across every visit?

Yes, we follow the same hygiene-focused routine each visit, covering common areas, high-touch surfaces and amenity spaces in a consistent order every time we're on site. The pace and timing flex around residents and facility routines, but the standard of what actually gets cleaned doesn't change from visit to visit.

Related Services

Aged Care Cleaning